General terms and conditions of business

1. Scope2. Contracting parties, conclusion of contract, correction options3. Contract language, contract text storage4. Delivery terms5. pay6. Retention of title7. Transport damage8. Warranty and guarantees9. Liability10. Dispute resolution

1. Scope

The following terms and conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. A business is a natural or legal person or a legally capable partnership that, when entering into a legal transaction, acts in the exercise of its commercial or independent professional activity.

2. Contracting parties, conclusion of contract, correction options

The purchase agreement is concluded with Friedrich Lederwaren GmbH.

By placing products in our online shop, we are making a binding offer to conclude a contract for these products. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained in the ordering process. The contract is concluded when you accept the offer for the products in your shopping cart by clicking the order button. You will receive an order confirmation by email immediately after submitting your order.

3. Contract language, contract text storage

The language(s) available for concluding the contract: German, English, French, Spanish

We save the contract text and send you the order details and our terms and conditions in written form. For security reasons, the contract text is no longer accessible online.

4. Delivery terms

Delivery options

We ship the products to the delivery address specified during the ordering process.

We only deliver via shipping. Unfortunately, self-collection of the goods is not possible.

5. pay

5.1 Due date and payment default

The price is due upon conclusion of the contract, unless a later date is specified in the following payment terms.

In the event of late payment, we reserve the right to charge you a fee of €1.50 per reminder for the second and each subsequent reminder. You retain the right to prove that the actual damage incurred was less. This does not affect any further claims we may have.

5.2 Payment methods

The following payment methods are generally available in our shop.

prepayment
If you select prepayment as your payment method, we will send you our bank details in a separate email and deliver the goods after receipt of payment.

credit card
During the ordering process, you will enter your credit card details. Your card will be charged immediately after you submit your order.

Apple Pay
To pay the invoice amount via the payment service provider Apple Inc.To pay Apple Pay, One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the “Safari” browser, be registered with Apple, have activated the Apple Pay function, authenticate yourself with your login credentials, and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the ordering process.

Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed immediately after you place your order. You will receive further instructions during the ordering process.

PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, To pay via PayPal (22-24 Boulevard Royal, L-2449 Luxembourg), you must be registered with PayPal, log in with your credentials, and confirm the payment. The payment transaction will be processed by PayPal immediately after you place your order. Further instructions will be provided during the checkout process.

PayPal may offer additional payment options to registered PayPal customers selected according to its own criteria within their customer account. However, we have no influence over the availability of these options; any further individually offered payment methods govern your legal relationship with PayPal. You can find more information about this in your PayPal account.

PayPal
In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, At 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), we offer you the following payment options via PayPal Services. Unless otherwise stated below, payment via PayPal does not require registration with PayPal. Further information is available with each payment option and during the order process.

6. Retention of title

The product remains our property until full payment is received.

7. Transport damage

If goods are delivered with obvious transport damage, please report such damage to the delivery driver immediately and contact us without delay. Failure to report damage or contact us will not affect your statutory rights or their enforcement, in particular your warranty rights. However, your cooperation helps us to assert our own claims against the carrier or transport insurance company.

8. Warranty and guarantees

8.1 Warranty law

The statutory warranty rights apply.

8.2 Guarantees and customer service

Information on any applicable additional warranties and their exact terms can be found with the product and on special information pages in the online shop.

Customer Service: Our customer service department is available for questions, complaints and claims on weekdays from 9:00 a.m. to 4:30 p.m. by telephone at +49 9170 94920 and by email at info@friedrich23.de zur Disposal.

9. Liability

We are always liable without limitation for claims arising from damages caused by us, our legal representatives or agents.

• in case of injury to life, body or health,
• in the case of intentional or grossly negligent breach of duty,
• in the case of warranty promises, if agreed, or
• insofar as the scope of application of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on which the contractual partner may regularly rely (cardinal obligations), due to slight negligence on the part of us, our legal representatives or vicarious agents, our liability is limited to the amount of the foreseeable damage that typically arises at the time of conclusion of the contract.
Furthermore, claims for damages are excluded.

10. Dispute resolution

We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Should individual clauses of these terms and conditions be wholly or partially invalid, the remainder of the contract shall remain in effect. Insofar as individual clauses are invalid, the content of the contract shall be governed by the applicable statutory provisions.