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General terms and conditions of business

1. Scope

The following terms and conditions apply to all orders placed through our online shop. Our online shop is aimed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

2. Contracting parties, conclusion of contract, correction options

The purchase contract is concluded with Friedrich Lederwaren GmbH. By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. You will receive a confirmation email immediately after submitting your order.

3. Contract language, contract text storage

The language(s) available for the conclusion of the contract: German, English

We save the contract text and send you the order details and our General Terms and Conditions in text form. For security reasons, the contract text is no longer accessible online.

4. Delivery conditions

Delivery options
We ship the products to the delivery address specified during the order process. We only ship by mail. Unfortunately, pickup of the goods is not possible.

5. pay

5.1 Prices

The prices stated at the time of the order apply. These are total prices and include VAT.

5.2 Due date and late payment

The price is due upon conclusion of the contract, unless a later date is specified in the following payment terms. The following applies to consumers: In the event of late payment, we reserve the right to charge you a fee of €1.50 per reminder for the second and each subsequent reminder. You reserve the right to provide evidence of lesser damages. This does not affect any other claims. The following applies to businesses: In the event of late payment, we reserve the right to charge you statutory default interest of nine percentage points above the base interest rate plus a flat rate of €40. This does not affect any other claims.

5.3 Payment methods

The following payment methods are generally available in our shop.

Prepayment: If you choose to pay in advance, we will send you our bank details in a separate email and deliver the goods after receipt of payment.
Credit card: During the ordering process, you enter your credit card details. Your card will be charged immediately after you place your order.
Apple Pay: In order to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the “Safari” browser, be registered with Apple, have activated the Apple Pay function, authenticate yourself with your access data and confirm the payment instruction.The payment transaction will be processed immediately after you place your order. Further information will be provided during the ordering process.
Google Pay: To pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction will be processed immediately after placing the order. Further information will be provided during the ordering process.
Klarna In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information can be found with the respective payment option and during the ordering process.
Purchase on account via Klarna: The invoice amount is due after the goods have been dispatched and the invoice has been received. Klarna may offer additional payment methods in the customer account to registered Klarna customers selected according to its own criteria. However, we have no influence on the availability of these methods; additional individually offered payment methods affect your legal relationship with Klarna. Further information on this can be found in your Klarna account.
PayPal, PayPal Express: To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, authenticate yourself with your access data and confirm the payment instruction.
The payment transaction will be processed by PayPal immediately after the order is placed. Further instructions will be provided during the ordering process.
PayPal may offer additional payment methods in the customer account to registered PayPal customers selected according to its own criteria. However, we have no influence on the availability of these methods; additional individually offered payment methods affect your legal relationship with PayPal. Further information on this can be found in your PayPal account.
PayPal In cooperation with the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), we offer you the following payment options as PayPal services. Unless otherwise stated below, payment via PayPal does not require PayPal registration. Further information is provided with the respective payment option and during the ordering process.
PayPal, PayPal Express In order to pay the invoice amount using the PayPal payment option, you must be registered with PayPal, authenticate yourself with your login details and confirm the payment instruction.
The payment transaction is carried out by PayPal immediately after the order is placed.
PayPal may offer additional payment methods in the customer account to registered PayPal customers selected according to its own criteria. However, we have no influence on the availability of these methods; additional individually offered payment methods affect your legal relationship with PayPal. Further information on this can be found in your PayPal account.
Credit card via PayPal Your card will be charged by PayPal after the goods have been dispatched.
Direct debit via PayPal Payment by direct debit via PayPal requires an address and credit check and is made directly to PayPal.By confirming the payment order, you authorize PayPal to authorize direct debit. PayPal will notify you of the date your account will be debited (so-called prenotification). The account will be debited before the goods are shipped.
Purchase on account via PayPal Purchases on account via PayPal require an address and credit check and are made directly to PayPal.
Sofort by Klarna To pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, verify your identity, and confirm the payment order. Your account will be debited immediately after placing your order. Further information will be provided during the ordering process.

6. Retention of title

The product remains our property until full payment has been made.

7. Transport damage

If goods are delivered with obvious transport damage, please report such defects to the delivery person as soon as possible and contact us immediately. Failure to file a complaint or contact us will have no consequences for your statutory rights and their enforcement, in particular your warranty rights. However, you will help us assert our own claims against the freight carrier or transport insurance.

8. Warranty and guarantees

8.1 Liability for defects

The statutory liability for defects applies.

8.2 Guarantees and customer service

Information on any additional warranties that may apply and their exact terms and conditions can be found with the product and on special information pages in the online shop.
Customer service: Our customer service is available for questions, complaints and claims on weekdays from 9.00 to 16.30 at the telephone number 49 9170 94920 or by e-mail at info@friedrich23.de zur Disposal.

9. Liability

We are always liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents in the event of injury to life, body or health, in the event of intentional or grossly negligent breach of duty, in the event of a guarantee promise, if agreed, or insofar as the scope of application of the Product Liability Act is open. In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability is limited to the damage foreseeable at the time the contract was concluded, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

10. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Should individual clauses of these Terms and Conditions be invalid in whole or in part, the remainder of the contract shall remain valid. To the extent that individual clauses are invalid, the content of the contract shall be governed by the statutory provisions.


Terms and conditions created with the Trusted Shops legal text generator