General terms and conditions of business
1. AREA OF APPLICATION
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. Entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
The purchase contract is concluded with Friedrich Lederwaren GmbH.
The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding online catalogue. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the ordering process. By clicking the order button, you submit a binding offer for the goods contained in the shopping cart. The receipt of your order will be confirmed by e-mail immediately after the order has been sent.
We accept your offer within two days by
* sending a declaration of acceptance in a separate e-mail or
* having the goods delivered or
* possibly the payment transaction is carried out by our service provider or the selected payment service provider. The execution time of the payment transaction depends on the selected payment type (see under "Payment").
The alternative that is relevant to you depends on which of the listed events occurs first.
The language(s) available for the conclusion of the contract: German, English
We save the contract text and send you the order data and our terms and conditions in text form to. For security reasons, the text of the contract is no longer accessible via the Internet.
In addition to the stated product prices, shipping costs may also apply. More detailed provisions on You can find out the shipping costs in the offers.
We only deliver by mail. Unfortunately, a self collection of the product is not possible.
The following payment methods are generally available in our shop:
Credit card
When placing the order, enter your credit card details. Your card will be charged immediately after placing your order.
PayPal, PayPal Express
To pay the invoice amount via the payment service provider PayPal (Europe) S. to r. l and Cie, St. C A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.
PayPal Plus
In cooperation with the payment service provider PayPal (Europe) S. to r. l and Cie, St. C A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal") we offer you the following payment options as PayPal services. Unless otherwise regulated below, payment via PayPal Plus does not require registration with PayPal. You will receive further information for the respective payment option and in the ordering process.
PayPal
In order to be able to pay the invoice amount using the PayPal payment option, you must be registered with PayPal, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order.
Credit card via PayPal
Your card will be charged by PayPal after the goods have been shipped.
Direct debit via PayPal
Paying by direct debit via PayPal requires an address and credit check and is sent directly to PayPal. By confirming the payment order, you give PayPal a direct debit mandate. PayPal will inform you about the date of the account debit (so-called pre-notification). The account will be debited before the goods are shipped.
Purchase on account via PayPal
Purchase on account via PayPal requires an address and credit check and is sent directly to PayPal.
Sofort by klarna
In order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment order . Your account will be debited immediately after placing the order. You will receive further information during the ordering process.
Google Pay
To pay the invoice amount via the payment service provider Google Ireland Ltd. , Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), you must be registered with Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.
Apple Pay
To transfer the invoice amount via the payment service provider Apple Inc. , One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, have activated the Apple Pay function, identify yourself with your access data and the payment instructions confirm. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.
Klarna
In cooperation with the payment service provider Klarna Bank AB (publ. ), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”) we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise regulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. You will receive further information for the respective payment option and in the ordering process.
Purchase on account via Klarna
The invoice amount is due 14 days after the goods have been shipped and the invoice has been received.
The goods remain our property until full payment.
If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and please contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or carrier. to be able to assert the transport insurance.
Applicability of the statutory right to liability for defects
Unless otherwise expressly agreed below, the statutory right to liability for defects applies.
The following limitations and shortening of deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents
* in the case of injury to life, limb or health
* in the case of intentional or grossly negligent breach of duty as well as fraudulent intent
* in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
* within the framework of a guarantee promise, if agreed, or
* as far as the area of application of the Product Liability Act is open.
Restrictions on consumers
When consumers buy used goods, the following applies: if the defect occurs after one year of delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.
Guarantees and customer service
Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
Customer service: Our customer service is available for questions, complaints and complaints on weekdays from 9. 00 bis 16. 30 p.m. on the telephone number 49 9170 94920 and by e-mail at info@frilewa. de available.
We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents
* in the event of injury to life, limb or health,
* in the case of intentional or grossly negligent breach of duty,
* in the case of promises of guarantees, if agreed, or
* if the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is the amount limited to the foreseeable damage at the time of conclusion of the contract, the occurrence of which must typically be expected.
Otherwise, claims for damages are excluded.
The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec. europa. eu/consumers/odr/]. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.