Cancellation policy
Consumers have a fourteen-day right of withdrawal.
Cancellation policy
Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days
from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
To exercise your right of withdrawal, you must contact us (Friedrich Lederwaren GmbH, In der Alting 9, 90596 Schwanstetten, Germany, info(AT)friedrich23.de, Telephone: +49 (0) 9170 94920) by means of a clear statement (z.B. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of revocation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Sample cancellation form (If you wish to cancel the contract, please fill out this form and return it.)
– To Friedrich Lederwaren GmbH, In der Alting 9, 90596 Schwanstetten, Germany, info(AT)friedrich23.de
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only if notification is made on paper)
– Date (*) Delete as appropriate.
Different return costs for Germany
We will bear the direct costs of returning the goods if the return is made within Germany.
Return labels
Without prejudice to your statutory rights, you will be provided with free return labels for your return within Germany.Using these return labels, the return shipment is free of charge. The return label will be sent to you via email. A link to download the return label will be provided. You can drop off the return shipment at a parcel shop of the respective provider in Germany.
Cancellation policy created with the Trusted Shops legal text generator
